Description

We are seeking a highly motivated Project Manager to join our team! As part of our Project Management Office (PMO) team, you’ll work closely with cross-functional teams, including Business Analysts, Development, QA, Sales, and Executive Leadership, to successfully manage and implement software projects. This is a dynamic, fast-paced role where you will have the opportunity to make a real impact. You will be responsible for leading client software implementations, ensuring clear communication and strong relationships, and driving successful project outcomes.

The ideal candidate will be detail-oriented, adaptable to change, and experienced in managing multiple projects simultaneously. You should be comfortable collaborating with both internal teams and external clients, and you should have a strong understanding of the software development lifecycle. This role provides ample opportunities for growth and the ability to influence business processes.

Company Culture and Environment

We promote a supportive, fast-paced, and collaborative work environment, where all employees feel empowered and supported. Diversity and inclusion are core values of our team.

Career Growth and Development Opportunities

This role provides ample opportunities for growth and the ability to influence business processes. You will coordinate training for team members to ensure continuous improvement, allowing for personal and professional development.

Detailed Benefits and Perks

• Comprehensive medical, dental, vision, life, and short-term disability insurance
• Matching 401(k) with immediate vesting

Compensation and Benefits

• Competitive pay structure
• A supportive, fast-paced, and collaborative work environment

Why you should apply for this position today

By joining our team, you will have the chance to work on impactful projects while collaborating with diverse teams and clients. Your contributions will directly influence our business processes and client success, making this a rewarding opportunity.

Skills

• Strong technical background, including knowledge of sFTP, APIs, file formats, GUIDs, integrations, and HTML
• Proven experience implementing SaaS or enterprise software applications
• Familiarity with the specialty pharmacy industry or related fields
• Experience consulting for external clients and managing client-facing projects
• Ability to thrive in a fast-paced, dynamic environment with minimal supervision
• Strong ethical standards and personal integrity
• Solid skills in data analysis, business analysis, and financial analysis
• Excellent verbal and written communication skills
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, Project)

Responsibilities

• Lead client communications and set clear expectations throughout the project lifecycle
• Serve as the primary point of contact for clients, maintaining strong relationships and acting as a trusted advisor
• Define and manage project deliverables, tasks, and timelines, coordinating staffing and monitoring progress
• Develop and deliver training to ensure smooth project implementation
• Collaborate with clients to gather accurate and complete business requirements
• Coordinate across teams to ensure seamless project execution
• Work with Product Management to balance the product vision with customer needs, delivering optimal solutions
• Provide project updates and status reports to executive leadership
• Partner with Business Analysts to ensure documentation reflects client needs and is clear for Development and QA teams (e.g., business requirements, user stories, wireframes, functional specs, test plans, etc.)
• Proactively manage project risks, issues, and changes using established processes
• Lead estimation of development effort and track milestones
• Prioritize bug reports and ensure effective resolution
• Coordinate training for team members to ensure continuous improvement

Qualifications

• Bachelor’s Degree (preferably in Management Information Systems, Computer Science, Business, or a related field)
• 3-5 years of experience managing complex software projects, including client-facing projects
• Agile software development experience is a plus
• Experience in the specialty pharmacy industry is preferred
• Exceptional organizational skills, attention to detail, and the ability to manage multiple tasks efficiently
• Strong interpersonal and teamwork skills, with the ability to build consensus and understand diverse perspectives
• Flexibility and adaptability in a rapidly changing environment

Education Requirements

Bachelor’s Degree (preferably in Management Information Systems, Computer Science, Business, or a related field)

Education Requirements Credential Category

Bachelor’s Degree

Experience Requirements

3-5 years of experience managing complex software projects, including client-facing projects

Why work in Orlando, FL

Orlando is known for its vibrant community, diverse culture, and numerous recreational opportunities. With a booming job market and a plethora of entertainment options, including theme parks and outdoor activities, Orlando offers an exciting lifestyle that fosters both personal and professional growth.