Description

Are you a problem-solver who enjoys being out in the field and helping people? Do you have a passion for assessing property damage and making a real difference in your community? If so, we’d love to hear from you!

We are seeking a dedicated and experienced Property Field Inspection Claim Specialist to join our team in the Allentown/Bethlehem, PA area. In this role, you will be the friendly, knowledgeable face our customers see when they need assistance after accidents or weather events. You will assess property damage, explain coverage, and guide them through the claims process with empathy and expertise.

Company Culture and Environment

We foster a collaborative and friendly team environment where employees are supported in their professional development. Our focus is on making a difference in the lives of people by providing exceptional service during challenging times.

Career Growth and Development Opportunities

We are committed to your professional development and offer a range of opportunities for growth within the company.

Detailed Benefits and Perks

• Comprehensive health, dental, and vision insurance
• 401(k) plan with company matching
• Competitive salary based on skills and experience
• Incentive pay potential up to 15% of base salary
• Generous time off policy with up to 20 days of annual leave, plus holidays
• Flexibility to work from home while traveling for on-site inspections

Compensation and Benefits

• Competitive Salary: \(59,059.65 - \)90,000.00 annually, based on skills and experience

Why you should apply for this position today

This job offers you the chance to make a positive impact by helping people rebuild their lives after unexpected events. Enjoy a remote-field position with flexibility and a supportive team environment.

Skills

• Experience as a Property Field Inspection Claim Specialist in the insurance industry
• Strong knowledge of property insurance policies and claim handling
• Understanding of residential and commercial building construction
• Excellent communication and interpersonal skills
• Ability to handle sensitive conversations with empathy
• Proven ability to assess damages and estimate repair costs
• Strong organizational and analytical skills
• Proficiency with claims management software
• Physical ability to climb ladders, inspect roofs, and navigate tight spaces
• A valid driver’s license
• Residency within a commutable distance of the described zip code areas

Responsibilities

• Conduct on-site inspections of residential and commercial properties to assess damage from accidents or weather events
• Work with policyholders, agents, and other stakeholders to gather information and resolve claims efficiently
• Address customer inquiries and concerns promptly and professionally, ensuring a positive experience
• Gather evidence, document findings, and prepare detailed reports to support the claims process
• Investigate and adjust personal and commercial property claims with exposures up to $500,000
• Evaluate coverage and policy terms, negotiate settlements, and ensure compliance with regulations
• Travel within the Allentown/Bethlehem, PA area and surrounding zip codes (18013, 18015, 18017, and many more!)

Qualifications

• Experience handling complex or high-value claims is a plus
• A Bachelor’s degree in a related field or equivalent experience is preferred
• A background in construction is advantageous
• Water mitigation inspection experience is a bonus
• Experience with Xactimate or XactContents is preferred

Education Requirements

• Bachelor’s degree in a related field or equivalent experience

Education Requirements Credential Category

• Bachelor’s degree or equivalent experience in insurance or related fields

Experience Requirements

• Experience as a Property Field Inspection Claim Specialist in the insurance industry
• Proven ability to assess damages and estimate repair costs
• Familiarity with claims management software

Why work in Easton, PA

Easton offers a unique blend of rich history and modern amenities, making it a vibrant place to live and work. The area is known for its charming downtown, outdoor activities, and a strong sense of community. With various cultural events and local attractions, Easton provides an attractive environment that supports both personal and professional growth.