Description

Are you someone who thrives in a dynamic and engaging environment where your efforts directly impact the guest experience? We’re looking for a passionate and dedicated Property Operations Associate to join our team in the New Orleans market! As a key part of our operations, you’ll be the face of our hospitality services, ensuring that guests have an exceptional experience during their stay.

Company Culture and Environment

Our team fosters a collaborative atmosphere where every member’s contribution is valued. We believe in accountability, creativity, and flexibility, ensuring that we provide the best possible experiences for our guests while supporting one another.

Career Growth and Development Opportunities

This role offers a unique opportunity to join a growing team, build meaningful relationships, and grow your career in a fast-paced, supportive environment. You will have the chance to develop your skills and advance within the company as you contribute your expertise to enhance guest experiences.

Detailed Benefits and Perks

• Travel Credit: Enjoy free stays at properties in various locations, plus discounts for friends and family.
• Cell Phone Reimbursement: We’ll reimburse a portion of your monthly cell phone bill.
• 401(k) Plan: We match 100% of the first 1% of your deferred salary, helping you plan for the future.
• Paid Time Off: Generous paid time off that increases with your tenure.
• Health Coverage: Comprehensive health insurance options, including a company-sponsored plan with fertility coverage.
• Other Perks: Additional benefits for qualifying full-time roles, including stipends for Wi-Fi and home office expenses.

Compensation and Benefits

• Competitive salary based on experience
• Comprehensive health insurance options
• Generous paid time off policy
• 401(k) with company matching
• Additional perks for full-time employees

Why you should apply for this position today

If you’re excited to contribute your skills, make an impact, and provide exceptional hospitality, we encourage you to apply! This position allows you to be an integral part of a team that values guest satisfaction and operational excellence.

Skills

• Accountable: Take ownership of the property’s performance.
• Tech-Savvy: Comfortable with modern technology tools.
• Handy: Able to tackle basic maintenance tasks and repairs.
• Collaborative: A team player who works effectively with others.
• Flexible: Comfortable working nights, weekends, and holidays as needed.
• Reliable: Counted on to show up on time and take pride in your work.
• Creative: Approach challenges with confidence and creativity.

Responsibilities

• Greet guests, provide assistance, and offer local recommendations.
• Conduct regular in-person inspections of the property and ensure high-quality standards.
• Collaborate with various teams to ensure operational success.
• Address guest concerns and maintenance issues promptly.
• Plan and host engaging events to enhance guest experiences.

Qualifications

• Access to a reliable vehicle for work-related tasks.
• Valid driver’s license and a clean driving record.
• Proven ability to work effectively in a team environment.
• Strong interpersonal and communication skills.

Education Requirements

• High school diploma or equivalent preferred.
• Relevant certifications in hospitality or property management are a plus.

Education Requirements Credential Category

• High school diploma or equivalent; additional hospitality certifications preferred.

Experience Requirements

• Prior experience in hospitality or property operations is preferred.
• Experience with guest relations and customer service.

Why work in New Orleans, LA

New Orleans is a vibrant city known for its rich culture, music, and culinary scene. Living and working here offers a unique lifestyle filled with diverse experiences, festivals, and a strong sense of community. The city’s hospitality industry is thriving, providing numerous opportunities for professional growth and development.