Description

Thank you for your interest in the Work From Home Patient Services Representative position. This is a regular, full-time position with virtual training and employee benefits, and it is 100% remote. Patient Services Representatives communicate with patients via phone, accurately and timely schedule appointments based on provided protocols, pre-register patients, and verify insurance. This is a virtual call center position, allowing you to complete tasks efficiently.

Company Culture and Environment
Anova Care promotes a collaborative and diverse work environment, valuing the contributions of all team members. The company is committed to creating great opportunities for its workforce, reflecting inclusivity and support for various backgrounds.

Career Growth and Development Opportunities
As part of Anova Care, employees can expect a dynamic work environment that encourages professional development and offers opportunities to enhance skills relevant to patient services and healthcare management.

Detailed Benefits and Perks

• Health, dental, and vision insurance with a choice of many different plans/costs partially subsidized by the company
  
• Paid vacation and sick/personal days
  
• Approximately 12 paid holidays
  
• One-time reimbursement to set up your home office
  
• Monthly reimbursement for internet or other home office expenses
  
• Monthly gym reimbursement for gyms, online classes, etc.
  
• Basic Life & AD&D, Short-term and Long-term Disability Benefits paid fully by the company
  
• Voluntary benefits such as Pet, Home and Auto, Legal Insurance, and more
  
• Pre-tax Flex Spending/Dependent Care/Transit accounts
  
• 401k with match
  
• Pay rate is \(27.00 - \)38.00 hourly
  

Compensation and Benefits
Anova Care offers a competitive salary along with comprehensive benefits, ensuring employees are supported in their professional and personal lives.

Why you should apply for this position today
Join a dedicated team where you can make a difference in patient care while enjoying a flexible work environment and diverse benefits. This position provides an excellent opportunity to develop your skills in a supportive remote setting.

Skills

• Exceptional communication skills, both verbal and written
  
• Strong phone etiquette
  
• Proficient knowledge of Microsoft Office Suite
  
• Ability to manage a high volume of calls (100+ back-to-back per shift)
  
• Medical experience is a plus
  

Responsibilities

• Communicate with patients via phone to schedule appointments
  
• Pre-register patients and verify insurance
  
• Accurately follow provided protocols for scheduling
  
• Maintain a private, noise-free, HIPAA-compliant work environment
  

Qualifications

• Minimum of one year of high-volume scheduling experience in a call center environment
  
• High school diploma or equivalent
  

Education Requirements

• High school diploma or equivalent
  

Education Requirements Credential Category

• High School Diploma
  

Experience Requirements

• At least 1 year of experience in a call center environment, preferably in scheduling
  

Why work in Henderson, NC
Henderson, NC offers a charming, small-town atmosphere with access to beautiful natural surroundings. The community is known for its hospitality and rich history, providing a great quality of life. Residents can enjoy a relaxed pace while still being close to larger metropolitan areas for additional amenities and conveniences.