Description

We are seeking a compassionate and dedicated Telephonic Care Management Nurse to support patients remotely by providing care coordination and chronic disease management. In this role, you will collaborate with healthcare providers, patients, and caregivers to ensure seamless, patient-centered care. This position is fully remote and offers a great opportunity to make a meaningful impact while maintaining a healthy work-life balance.

Company Culture and Environment

Our company values compassion, collaboration, and patient-centered care. We foster a supportive environment where healthcare providers work closely with patients and caregivers to optimize health outcomes.

Career Growth and Development Opportunities

We encourage continuous education and training, providing opportunities for professional growth within the organization. Team members can participate in ongoing education programs to enhance their skills.

Detailed Benefits and Perks

• Fully Remote – Work from the comfort of your home.
• Monday-Friday Day Shifts – No nights or weekends required.
• Comprehensive Benefits – Eligibility begins after 30 days.
• Company-Paid Short-Term Disability.
• Generous Paid Time Off – 3 weeks of PTO plus 7 paid holidays.

Compensation and Benefits

• Competitive salary based on experience.
• Health, dental, and vision insurance.
• Retirement savings plan with company matching.

Why you should apply for this position today

If you are a motivated and compassionate nurse looking to make a difference in patient care from a remote setting, we encourage you to apply today! This position allows you to directly impact the lives of patients while enjoying a supportive work environment.

Skills

• Active and unrestricted NYS license as an LPN, LVN, or RN.
• Strong knowledge of chronic disease states, including chronic kidney disease, diabetes, COPD, and congestive heart failure.
• Ability to assess patient needs and recommend appropriate solutions.
• Experience working with Electronic Health Records (EHR) systems.
• Ability to type at least 60 words per minute.
• Bilingual in Spanish is a plus but not required.

Responsibilities

• Develop and integrate patient-centered care plans and goals in collaboration with providers, patients, and their families.
• Conduct proactive outreach to engage patients in their healthcare journey.
• Provide patient education to support self-management of chronic conditions.
• Identify and address gaps or barriers in treatment plans.
• Coordinate care for enrolled patients, including scheduling medical appointments and referrals.
• Connect patients with appropriate community resources, such as home health services and durable medical equipment.
• Educate patients on disease processes and encourage healthy lifestyle changes.
• Manage an assigned caseload of patients, maintaining regular contact and monitoring their health status.
• Make outbound calls to assess patients’ current health conditions and needs.
• Respond to inbound calls, collecting health data and providing medical guidance under provider direction.
• Maintain accurate documentation of patient interactions in the Electronic Health Record (EHR) system.
• Facilitate communication between healthcare providers, caregivers, and patients to ensure coordinated care.
• Participate in ongoing education and training programs.
• Provide on-call support for the designated region as needed.
• Perform additional duties as assigned.

Qualifications

• Minimum of 3 years of experience in care management, case coordination, home care, inpatient care, physician practice, or in-home case management.
• Demonstrated strong knowledge in chronic disease management.
• Excellent assessment and problem-solving skills.
• Proven experience in a remote or telephonic care setting.

Education Requirements

• Nursing degree from an accredited program.

Education Requirements Credential Category

• License as an LPN, LVN, or RN.

Experience Requirements

• Minimum of 3 years of relevant experience in care management or nursing, with a focus on chronic disease management.

Why work in Buffalo, NY

Buffalo offers a vibrant community with a rich history and cultural diversity. Known for its beautiful architecture and proximity to Niagara Falls, Buffalo provides a unique blend of urban and natural environments. Residents enjoy a lower cost of living, a growing job market, and a strong sense of community.