Description

The Retail Loss Prevention role is vital in maintaining a secure and safe environment for both customers and employees. This position demands individuals with a strong background in security or loss prevention, alongside retail experience. The ideal candidate will exhibit leadership abilities to guide, motivate, and train associates, while effectively communicating and managing various situations within the retail environment.

Company Culture and Environment

This role emphasizes a strong customer service focus, expecting team members to exceed service expectations while fostering a supportive and secure workplace. The company values resourcefulness, assertiveness, and interpersonal skills, promoting a collaborative atmosphere.

Career Growth and Development Opportunities

While specific opportunities are not explicitly detailed, the emphasis on training and motivating associates provides a foundation for individual growth and development within the retail loss prevention field.

Detailed Benefits and Perks

• Flexible work hours, including evenings
• Opportunities for skill development in customer service and loss prevention

Compensation and Benefits

• Competitive salary based on experience
• Health and wellness benefits

Why you should apply for this position today

This is a unique opportunity to contribute to a critical aspect of retail operations while ensuring a safe shopping experience for customers. If you thrive in a dynamic environment and possess strong interpersonal skills, this position offers the chance to make a significant impact in the retail sector.

Skills

• Security/Loss Prevention experience or Retail experience (1 year)
• Ability to provide direction, motivate, and train associates
• Basic knowledge of Store Retail Operations
• Excellent written and verbal communication skills
• Basic knowledge of Physical Security Equipment (alarms, CCTV, EAS)
• Strong interpersonal skills
• Basic computer skills
• Experience in providing positive customer service
• Experience in dealing with difficult customers
• Assertiveness and ability to manage high-stress situations
• Preferred experience in De-escalation tactics
• Ability to control large groups of people

Responsibilities

• Meet and exceed customer service expectations through effective engagement
• Act as a physical and visual deterrent for potential dishonest activities
• Understand and support all company policies and procedures
• Perform Asset Protection operational audits

Qualifications

• High School Diploma or equivalent
• 1 year of security/loss prevention or retail experience
• Demonstrated confidence in communication

Education Requirements

• High School Diploma or equivalent

Education Requirements Credential Category

• High School Diploma

Experience Requirements

• 1 year of relevant security/loss prevention or retail experience

Why work in Mason, OH

Mason, OH offers a welcoming community with a blend of suburban charm and access to urban amenities. The area is known for its family-friendly atmosphere, recreational opportunities, and a strong sense of community, making it an ideal place to live and work.