Description

Our client, an international player within the online entertainment and iGaming industry, is expanding its Sales department and seeking self-driven individuals to join their Sales team in Cyprus or Bulgaria. This role focuses on engaging with players proactively to enhance their experience and drive retention and reactivation rates.

Company Culture and Environment

The company values a dynamic and energetic work environment, fostering collaboration among a young and friendly team. Employees are encouraged to take initiative and engage with customers, promoting a culture of customer service and sales excellence.

Career Growth and Development Opportunities

The company offers clear pathways for career and professional growth, providing team members with opportunities to advance within the organization and enhance their skills.

Detailed Benefits and Perks

• Working in a dynamic European company
• Corporate events and team-building activities
• A young and friendly team atmosphere

Compensation and Benefits

• Competitive salary based on experience
• Opportunities for bonuses based on performance
• Comprehensive benefits package

Why you should apply for this position today

This is an exciting chance to be part of a thriving industry where you can make a significant impact on customer engagement while working with a supportive and motivated team. If you are passionate about customer service and sales, this role offers an excellent opportunity to develop your career in a fast-paced environment.

Skills

• Energetic passion for customer service and sales
• Ability to initiate conversations and promote the company’s sites, products, and promotions confidently
• Strong drive to achieve and exceed targets
• Bilingual or native proficiency in German and English
• Understanding of the casino and/or sports betting industry
• Goal-oriented with a focus on achieving objectives

Responsibilities

• Proactively engage with players via outbound calls to enhance site usage and boost activity, retention, and reactivation rates
• Make daily outbound calls and follow-ups
• Assist new and current players to ensure they have a seamless experience with the company’s products
• Promote the site, products, campaigns, and overall entertainment offerings
• Collaborate with your team leader to understand targets clearly
• Work with other departments such as Payments, Risk, VIP, and Customer Support

Qualifications

• Experience in customer service or sales roles preferred
• Strong communication skills and the ability to engage with diverse clientele
• Proven ability to meet and exceed sales targets
• Familiarity with the iGaming or online entertainment sector is a plus

Education Requirements

• High school diploma or equivalent; higher education in a relevant field is a plus

Education Requirements Credential Category

• Relevant certifications in sales or customer service are beneficial but not mandatory

Experience Requirements

• Previous experience in sales or customer service within the iGaming or entertainment industry is preferred

Why work in Birkirkara

Birkirkara offers a vibrant and bustling environment with a mix of cultural heritage and modern amenities. It is ideally located, providing easy access to various recreational and entertainment options, making it an attractive place for both work and leisure.