Description

We are hiring Associate Sales Operations Analysts to support a team of experts who help Canonical sales teams achieve their business goals. The Sales Operations team drives continuous process and data quality improvement to ensure orders are processed correctly. The successful candidate will be collaborative and demonstrate initiative in improving the way the team works, maintaining compliance and associated governance.

The success of the role is measured against increasing the velocity of deals and the quality of Customer Relationship Management (CRM) data used to drive key business decisions. The ideal candidate will be a detail-oriented problem solver and team player who is passionate about partnering with sales teams, as well as advocating for open source technology.

Company Culture and Environment

Canonical is a pioneering tech firm that values excellence and innovation. Since its inception in 2004, the majority of colleagues have worked from home, promoting a flexible work culture that challenges individuals to think differently and work smarter.

Career Growth and Development Opportunities

Canonical offers a personal learning and development budget of USD 2,000 per year, as well as regular annual compensation reviews to recognize outstanding performance.

Detailed Benefits and Perks

• Distributed work environment with twice-yearly team sprints in person
• Annual holiday leave
• Maternity and paternity leave
• Employee Assistance Programme
• Opportunities for travel to various locations for company events, including travel upgrades for long haul company events
• Recognition rewards

Compensation and Benefits

We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission.

Why you should apply for this position today

This role provides an exceptional opportunity to work within a globally recognized tech firm, where you can directly contribute to the success of sales operations in the technology sector, alongside a supportive and innovative team.

Skills

• Exceptional academic track record from high school and university
• Experience in sales operations or related roles (e.g., financial analysis, sales analysis, or sales order processing), preferably in the technology industry
• Energetic and systematic approach, focused on robust, repeatable, and scalable outcomes
• Excellent problem-solving and analytical skills
• Ability to work productively with stakeholders at all levels of the organization on a global scale
• Communicative and effective across team boundaries
• Experience with Salesforce or similar CRM
• Willingness to travel internationally twice a year for company events

Responsibilities

• Support day-to-day operations of the sales function globally
• Check opportunities for accuracy and provision orders on successful closure of a deal
• Assist the Sales Operations Analysts and Manager in reporting and improving sales data quality and processes
• Support the sales team globally on CRM and other sales operations systems
• Deliver sales metrics, dashboards, and other ad-hoc analytical tasks
• Assist the team with automation and streamlining of the Lead to Order process

Qualifications

• Strong analytical skills
• Proven ability to work collaboratively and communicate effectively across teams

Education Requirements

• High school diploma
• University degree preferred

Education Requirements Credential Category

• Bachelor’s degree in a relevant field preferred

Experience Requirements

• Entry-level experience in sales operations or related fields preferred

Why work in Solon, OH

Solon, OH offers a great blend of suburban life with access to urban amenities. Known for its family-friendly environment, excellent schools, and diverse community, it provides a peaceful setting ideal for both personal and professional growth.