Description

Twilio is seeking a skilled Sales Support Administrator to assist our sales team in routine administrative tasks. In this role, you will be responsible for answering incoming calls, managing sales inquiries, maintaining records, and filing contracts. You will schedule appointments with customers and suppliers while overseeing the internal budget and commissions. Additionally, conducting internet searches for information that could benefit the sales team may be required.

To ensure success, a Sales Support Administrator should possess related experience and demonstrable administrative expertise. Outstanding Sales Support Administrators enable sales teams to focus on achieving their targets rather than being bogged down with paperwork.

Company Culture and Environment

Twilio fosters a collaborative environment where team members support each other to ensure the success of the sales department. The culture emphasizes communication and efficiency, allowing employees to thrive while contributing to the company’s goals.

Career Growth and Development Opportunities

This position offers opportunities for professional growth within the sales team, where you can develop your skills and potentially advance into higher administrative or sales roles within the organization.

Detailed Benefits and Perks

• Competitive salary
• Opportunities for professional development
• Flexible work arrangements
• Supportive team environment

Compensation and Benefits

• Competitive salary based on experience
• Health, dental, and vision insurance
• Retirement savings plan with company matching
• Generous vacation and paid time off policy
• Opportunities for professional development

Why you should apply for this position today

By applying for this position, you will have the chance to work with a dynamic sales team and contribute to the success of Twilio. This role allows you to gain valuable experience in sales support while being part of a company that values innovation and teamwork.

Skills

• Demonstrable experience in sales support administration or similar
• Proficiency with sales industry software like Salesforce and CRM systems
• Strong knowledge of administrative recordkeeping practices
• Familiarity with sales contracts and agreements
• Knowledge of budgeting and tracking sales commissions
• Proficiency in word processing and spreadsheet software
• Excellent written and verbal communication skills
• Exceptional interpersonal skills and a proactive problem-solving approach

Responsibilities

• Answer and screen internal and external phone calls and emails
• Schedule appointments for the sales department, service providers, suppliers, and customers
• Maintain and update supplier, sales, and customer records
• Track the sales team’s communication with customers
• Prepare and file sales contracts and agreements
• Manage the sales department’s budget and commissions
• Liaise with other departments on administrative matters
• Conduct research to identify potential sales leads and pitches

Qualifications

• An associate’s or bachelor’s degree in business administration, business management, or a related field is preferred
• Demonstrable experience in sales support administration, or similar
• Experience with sales industry software like Salesforce and CRM systems, or similar
• In-depth knowledge of administrative recordkeeping practices
• Familiarity with sales contracts and agreements
• Working knowledge of managing budgets and tracking sales commissions
• Excellent communication and customer service skills

Education Requirements

• An associate’s or bachelor’s degree in business administration, business management, or a related field

Education Requirements Credential Category

• Bachelor’s Degree preferred

Experience Requirements

• Demonstrable experience in sales support administration or similar roles

Why work in Irvine, CA

Irvine boasts a vibrant community known for its excellent quality of life, diverse culture, and strong economy. As a tech hub, it offers numerous opportunities for professional growth and development. With beautiful parks, recreational spaces, and a variety of dining options, Irvine is an ideal place for both personal and professional enrichment.