Description

Wittenbach specializes in strategic partnerships with financial institutions, delivering state-of-the-art money processing and security solutions. Our growth is driven by a commitment to listen to our clients and quickly deliver the right solutions for their success. Founded in 1974 and headquartered in Sparks, Maryland, with a regional center in Charlotte, NC, Wittenbach has contributed to our community for over 45 years, establishing itself as one of the largest independent sales and service organizations for financial equipment in the Mid-Atlantic and Southeast regions.

Company Culture and Environment

At Wittenbach, we foster a stable and great work environment where teamwork and collaboration are prioritized. Our commitment to our clients and employees creates a supportive atmosphere that encourages professional growth and development.

Career Growth and Development Opportunities

We offer paid training opportunities and an Education Assistance Program to help employees develop professionally and advance in their careers. Additionally, you can earn up to $5,000 for Employee Referrals, promoting a culture of teamwork and collaboration.

Detailed Benefits and Perks

• Healthcare, Dental, and Vision Insurance
• Identity Theft Protection and Voluntary Life Insurance
• Generous PTO starting up to 120 hours for the first year
• Employee Assistance Program and Fund
• Paid holidays, including a day off for your birthday
• 401(k) retirement plan with employer match
• Flexible Spending and Health Savings Accounts
• Employer Paid Life Insurance, Short-Term and Long-Term Disability

Compensation and Benefits

We offer a competitive salary based on experience, as well as a comprehensive benefits package that supports the well-being of our employees.

Why you should apply for this position today

By joining Wittenbach as a Security Service Technician, you will have the opportunity to work with advanced technology and contribute directly to our client’s success. This role provides a chance to make a meaningful impact while supporting vital financial institutions.

Skills

• Thorough knowledge of basic electronics
• Strong mechanical aptitude
• Requires technical support in the field
• Proficient in Concur, Paylocity, Microsoft Windows/Office, TechMate, Inventory Control, and PC skills
• Excellent communication skills, both oral and written

Responsibilities

• Identify cost-saving mechanisms within the organization
• Respond to dispatched service calls within 8 working hours
• Schedule calls to manage response time
• Provide customer operator training as needed
• Conduct site surveys and gather customer feedback
• Repair equipment problems and keep updated logs
• Perform scheduled preventive maintenance routines
• Complete all administrative requirements accurately and timely
• Maintain effective control of company property
• Provide coverage for other Field Service Representatives as needed

Qualifications

• Minimum of 1+ year of industry experience
• Associates Degree in Electronics or equivalent military or trade school

Education Requirements

• Associates Degree in Electronics or equivalent military or trade school

Education Requirements Credential Category

• Associate’s Degree

Experience Requirements

• Minimum of 1+ year industry experience

Why work in Allentown, PA

Allentown, PA, offers a vibrant community with a rich cultural scene, diverse entertainment options, and a growing job market. Living and working here provides access to beautiful parks, local attractions, and a supportive environment conducive to both personal and professional growth.