Job Description

Description

We are seeking a highly dynamic Senior Account Director who will oversee the performance of the Account Services team within Client Services. This role focuses on achieving key departmental KPIs and success metrics while empowering team members to develop innovative strategies for performance attainment. The Senior Account Director will analyze ongoing account performance and adjust priorities, goals, and activities based on results. Leading cross-functional teams across high-complexity projects is essential, which may include organizational and process design, business development, and client engagement.

Company Culture and Environment

At our Company, we prioritize growth for our people, brands, and businesses. We foster a collaborative and high-performance environment that encourages innovative thinking and teamwork among all employees.

Career Growth and Development Opportunities

As a Senior Account Director, you will play a pivotal role in honing your team members’ management skills and aiding in their overall career development. Continuous learning and advancement are key components of our organization’s culture.

Detailed Benefits and Perks

  • Full-Time Benefits (Medical, Dental, Vision, Life)
  • 401(k) with company match
  • Training and Career Development
  • Generous Paid Time-Off

Compensation and Benefits

The salary range for this role is \(120,000-\)140,000.

Why you should apply for this position today

This is an opportunity to join North America’s leading business solutions provider. You will work with amazing people in a growing industry, contributing to meaningful projects that make a difference. Your role will have a significant impact on both the team and our clients.

Skills

  • Proven people management skills with a focus on developing employees
  • Strong relationship-building, negotiation, and problem-solving skills
  • Excellent organizational skills
  • Creative self-starter with the ability to drive employee engagement
  • Familiarity with PPC advertising, particularly Google AdWords and Bing Ads

Responsibilities

  • Oversee department performance against KPIs and goals, monitoring trends to identify risks and opportunities
  • Manage resource allocation and planning decisions for the Account Services team
  • Handle employee relations within Account Services and facilitate teamwork
  • Oversee financial management for Account Services, including forecasting, budgets, and billing
  • Foster a high-performance environment for exceptional client results
  • Coach people managers within Account Services on effective team leadership
  • Collaborate with leadership to develop, track, and achieve departmental goals

Qualifications

  • Bachelor’s degree or equivalent job-related experience required
  • 10+ years of experience in account or management roles within PPC advertising
  • Experience managing multi-million-dollar budget SEM programs
  • Retail experience, especially in eCommerce and multi-channel marketing, is a plus
  • Proven track record of delivering outstanding service and business results

Education Requirements

  • Bachelor’s degree in a relevant field or equivalent experience

Education Requirements Credential Category

  • Bachelor’s Degree or equivalent

Experience Requirements

  • 10+ years of account or management experience in a relevant field
  • Minimum of two years of experience building and leading teams

Why work in Kansas City, MO

Kansas City offers a vibrant culture with a rich history in arts, music, and culinary experiences. The city provides a balanced lifestyle with numerous recreational activities and a growing job market, making it an ideal place for both personal and professional development.

Employment Type: Full-Time

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Posted on Oct 10

Senior Account Director - Client Services Management

Kansas City, MO

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