Description

As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status. This position provides advanced clerical and administrative support to departmental Managers, coordinating all aspects of daily operations, including recording and reporting data. This senior-level specialist is expected to perform at a higher level of responsibility and with minimal supervision compared to entry-level roles. Duties are varied and may be somewhat complex, resolving most questions and problems independently.

Company Culture and Environment

The work environment is dynamic, requiring collaboration with supervisors and managers, as well as communication with customers and employees. The position involves both office and outdoor settings, highlighting adaptability and versatility in work.

Career Growth and Development Opportunities

This role offers the opportunity to gain significant experience in administrative and operational support, which can be a stepping stone for further career advancements within the company.

Detailed Benefits and Perks

Eligible employees receive a competitive total compensation package including:

• Medical, Dental, and Vision Insurance
• Life Insurance and Short Term Disability
• Stock Purchase Plan
• Company match on 401K
• Paid Vacation, Holidays, and Personal Days

Please note that benefits may vary by site.

Compensation and Benefits

Competitive total compensation package along with health benefits and retirement plans.

Why you should apply for this position today

Joining Waste Management allows you to be part of a company that values its employees with competitive benefits and a supportive work environment. The role provides a chance to develop valuable skills and gain experience in a reputable organization.

Skills

• Knowledge and practical ability to use a computer and Microsoft Office software
• Strong problem-solving skills
• Effective communication abilities

Responsibilities

• Troubleshoot and resolve safety, service, and operational issues
• Create, distribute, and close-out customer tickets daily
• Maintain and distribute department-related information
• Communicate with supervisors and managers about operations and dispatch issues
• Complete and maintain various reports as directed by the department manager
• Use software tools for procurement, time and attendance, and contract labor
• Assist with data collection for incentive pay programs
• Process payments and other financial tasks as necessary
• Implement operational projects as needed
• Communicate with customers about service issues
• Manage scheduling and work assignments for employees
• Maintain Service Machine SMART data on a daily basis
• Perform other duties as assigned

Qualifications

• High school diploma or G.E.D. (accredited)
• Three years of relevant work experience in a comparable role

Education Requirements

• High school diploma or G.E.D.

Education Requirements Credential Category

• High School Diploma or G.E.D.

Experience Requirements

• Minimum of three years of relevant work experience in an administrative or operational support role.

Why work in Juneau, AK

Juneau, Alaska, offers stunning natural beauty and a unique blend of outdoor adventure and urban amenities. The city provides a rich cultural experience with opportunities to explore its historic sites and vibrant community. Living in Juneau allows for a balanced lifestyle, with access to nature and a tight-knit community atmosphere.