Description

The position provides advanced clerical and administrative support to departmental managers while coordinating daily operations, including recording and reporting data. This senior-level specialist is expected to handle responsibilities with minimal supervision, resolving most questions and problems independently. Duties are varied and can be complex, with only the more challenging issues being referred to higher levels.

Company Culture and Environment

At Waste Management, we foster an environment that emphasizes teamwork and support, encouraging employees to take initiative while providing the necessary guidance. Our offices and field locations offer a dynamic work setting, ensuring that every team member contributes to operational success.

Career Growth and Development Opportunities

We value professional development and provide opportunities for employees to enhance their skills and advance their careers within the organization, ensuring sustainable growth and success in their roles.

Detailed Benefits and Perks

• Competitive total compensation package
• Medical, Dental, Vision, Life Insurance, and Short Term Disability
• Stock Purchase Plan
• Company match on 401K
• Paid Vacation, Holidays, and Personal Days
• Additional benefits may vary by site

Compensation and Benefits

Waste Management offers a competitive compensation package tailored to meet the needs of our diverse team, including health insurance options and retirement plans. Our total compensation approach ensures that employees feel valued and supported.

Why you should apply for this position today

This role offers a unique opportunity to contribute to essential operations in a well-respected company that prioritizes its employees’ well-being and career growth. Joining our team means being part of a collaborative environment where your skills are recognized and rewarded.

Skills

• Proficient in Microsoft Office software
• Strong administrative and organizational skills
• Ability to resolve operational issues effectively
• Excellent communication skills, both verbal and written
• Familiarity with data management and reporting tools

Responsibilities

• Assist in troubleshooting and resolving safety and operational issues
• Create, distribute, and close customer tickets daily
• Maintain and distribute department-related information
• Communicate operational and dispatch issues with supervisors and managers
• Complete and maintain reports as directed by the department manager
• Use software tools for various tasks, including procurement and attendance
• Assist in data collection for incentive pay programs
• Support payment processing and other financial tasks
• Assist in operational project implementation
• Communicate with customers regarding service issues
• Enter and maintain Service Machine SMART data as required

Qualifications

• High school diploma or G.E.D. (accredited)
• Three years of relevant work experience in a similar role
• Knowledge of computer use and Microsoft Office software

Education Requirements

• High School Diploma or G.E.D. (accredited)

Education Requirements Credential Category

• Secondary Education

Experience Requirements

• Minimum of three years in a comparable administrative or operational support role

Why work in Tacoma, WA

Tacoma offers a vibrant community with access to stunning natural beauty and a thriving cultural scene. As a city known for its friendly atmosphere and growing job market, Tacoma provides the perfect blend of work-life balance and recreational opportunities, making it an excellent place to build your career.