Description

The NC Department of Health and Human Services (DHHS) is seeking a Senior Business Analyst to support the business process and requirements analysis and implementation of a statewide IT project for the North Carolina State Laboratory of Public Health (NC SLPH). This role will involve working closely with multiple internal and external stakeholders to capture requirements, document business process workflows, and develop various business analysis artifacts using the North Carolina Department of Information Technology Business Analysis Team tools and templates.

Compensation and Benefits

• W-2 rate up to $50/hour
• 1-year Hybrid contract
• Opportunity to work on impactful statewide IT projects
• Potential for professional development in the public health sector

Why you should apply for this position today

This position offers a unique opportunity to contribute to meaningful projects in public health while working in a collaborative environment. You will gain valuable experience in business analysis and project management within a government setting.

Skills

• Demonstrated experience in documenting functional requirements and technical specifications
• Strong writing and communication skills
• Ability to collaborate and build relationships with team members and clients
• Results-oriented mindset with excellent negotiation, communication, and problem-solving skills
• Ability to work independently with sound business judgment
• Knowledge of Software Development Lifecycle (SDLC) concepts
• Proficiency in Microsoft Office Suite (MS Word, Excel, PowerPoint, Visio) and Microsoft Project
• Experience with Lab Information Management Systems (LIMS) or other health systems is desired
• Familiarity with agile methodology, tools, and frameworks (e.g., scrum, kanban)

Responsibilities

• Develop a strong understanding of functions, uses, and requirements for the Lab Information Management System (LIMS)
• Identify and document current and future state process workflows
• Develop business-related documents such as inventory lists, user stories, and permission matrices
• Assist in performing functional and integrated testing
• Prepare and maintain project documentation and artifacts, including analysis and user documentation
• Collaborate with project managers, developers, and end-users to ensure LIMS designs meet business requirements
• Provide User Acceptance Testing (UAT) support, including developing test scenarios and cases
• Support system go-live activities and document gap analysis
• Track delivery and review/approval progress of each deliverable
• Attend PMO meetings and perform other related work as required

Qualifications

• Strong experience in business analysis and understanding of project workflows
• Ability to manage complex assignments with multiple work streams
• Excellent oral and written communication skills
• Proven experience working in cross-divisional teams and maintaining positive relationships

Education Requirements

• Bachelor’s degree in a related field is preferred but not explicitly mentioned

Education Requirements Credential Category

• Not specified in the job description

Experience Requirements

• Experience in business analysis, particularly within the IT or public health domain, is desired
• Familiarity with Lab Information Management Systems (LIMS) is a plus

Why work in Raleigh, NC

Raleigh, NC, is known for its vibrant culture, educational opportunities, and a strong sense of community. The city offers a balanced lifestyle with a mix of urban amenities and outdoor recreational activities, along with a growing tech scene that provides numerous professional development opportunities.