Description

The NC Department of Health and Human Services (DHHS) is in search of a senior Business Analyst to support the business process and requirements analysis for a statewide IT project at the North Carolina State Laboratory of Public Health (NC SLPH). This role will focus on replacing the current Laboratory Information Management System (LIMS) for the Newborn Screening program with a new management system.

The senior Business Analyst will work closely with various internal and external stakeholders to capture requirements, document business process workflows, and develop other necessary business analysis artifacts using the North Carolina Department of Information Technology Business Analysis Team tools and templates. The project prefers to utilize agile methodology for its execution.

Company Culture and Environment

The work environment at DHHS encourages collaboration and stakeholder engagement, promoting a culture that values teamwork and effective communication across various departments and external entities.

Career Growth and Development Opportunities

This position offers avenues for advancement within the public health sector and the opportunity to enhance skills in business analysis, especially within the context of technology projects. The utilization of agile methodologies also supports continuous learning and adaptation.

Detailed Benefits and Perks

While specific benefits are not detailed in the job description, working for a state department generally includes standard government employee benefits such as health insurance, retirement plans, and paid time off.

Compensation and Benefits

• Competitive salary based on experience
• Health, dental, and vision insurance
• Retirement savings plan
• Generous vacation and paid time off

Why you should apply for this position today

Joining DHHS as a senior Business Analyst provides the unique opportunity to contribute to critical public health initiatives in North Carolina. Your efforts will directly impact the efficiency and effectiveness of newborn screening processes, making a meaningful difference in the community.

Skills

• Strong analytical and problem-solving skills
• Proficiency in business process mapping and requirements gathering
• Familiarity with agile methodologies
• Excellent communication and interpersonal skills
• Ability to work collaboratively with various stakeholders

Responsibilities

• Support the business process analysis for the new Laboratory Information Management System
• Collaborate with internal and external stakeholders to capture and document requirements
• Develop business process workflows and other business analysis artifacts
• Utilize DHHS tools and templates effectively
• Participate in agile project meetings and contribute to project planning and execution

Qualifications

• Previous experience in a business analyst role, preferably in the public health or IT sector
• Demonstrated knowledge of laboratory processes or information management systems
• Strong facilitation skills to gather stakeholder input and requirements

Education Requirements

• Bachelor’s degree in Business Administration, Information Technology, Public Health, or a related field

Education Requirements Credential Category

• Degree in a relevant discipline

Experience Requirements

• Minimum of 5 years of experience in business analysis or a related field
• Experience with stakeholder engagement and requirements gathering in complex projects

Why work in Raleigh, NC

Raleigh, NC, is known for its vibrant community and thriving technology sector. As part of the Research Triangle, it offers numerous opportunities for professional growth, a welcoming atmosphere, and a rich cultural scene. Residents enjoy a high quality of life with access to parks, dining, and educational institutions, making it an ideal location to live and work.