Description

The role involves collaborating with programmers, developers, and other technology professionals to achieve common objectives related to system performance and implementing technology solutions to resolve technical challenges. The candidate will assist in driving monitoring and observability standards to enhance the customer experience of mission-critical applications and services while maintaining and optimizing enterprise-scale cloud observability platforms.

Company Culture and Environment

The work environment emphasizes teamwork, collaboration, and a commitment to excellence. The candidate will be expected to interact effectively with various teams, showcasing a culture that values communication and coordination to improve service delivery.

Career Growth and Development Opportunities

This position offers opportunities to deepen technical expertise in cloud observability and application performance management (APM) systems. By working with multiple observability tools and cloud applications, the candidate will gain valuable experience that can lead to career advancement in systems and software engineering roles.

Detailed Benefits and Perks

• Opportunities for professional development and certifications (e.g., AWS certification preferred)
• Collaborative work environment fostering communication and teamwork
• Engaging projects that contribute to the enhancement of customer experiences

Compensation and Benefits

• Competitive salary based on experience
• Health, dental, and vision insurance
• Retirement savings plan with matching options
• Generous vacation and paid time off policy
• Flexible working hours
• Opportunities for continuous learning and professional growth

Why you should apply for this position today

This role is a great opportunity for individuals looking to enhance their skills in cloud technologies and observability practices. By joining this team, you will directly contribute to optimizing essential applications and services that make a significant impact on customer satisfaction.

Skills

• Telemetry and observability expertise
• Ability to collaborate with technology professionals
• Strong problem-solving and analytical skills
• Knowledge of software testing techniques and code optimization
• Proficient in Bash, Python, or similar scripting languages
• Experience with configuration management and automation tools (e.g., Terraform, Packer, Ansible)
• Strong execution capabilities

Responsibilities

• Conduct system analysis to detect performance issues
• Develop and implement technology solutions for technical challenges
• Manage multiple projects simultaneously
• Support and debug on-premise, cloud, and hybrid systems and services
• Coordinate with development teams to ensure effective delivery of observability services

Qualifications

• High school diploma or GED with eleven (11) years of related experience, or a bachelor’s degree in computer science, computer engineering, or a related field with seven (7) years of related experience
• Background in Systems and Software Engineering for On-Premise and Cloud Applications
• Proven track record of automating repetitive tasks or complex workflows

Education Requirements

• High school diploma or GED or a bachelor’s degree in a relevant field

Education Requirements Credential Category

• High school diploma or equivalent
• Bachelor’s degree in computer science, computer engineering, or a related field preferred

Experience Requirements

• 11 years of related experience without a degree or 7 years of related experience with a relevant degree
• Experience administering multiple observabilities or APM systems

Why work in Dallas, TX

Dallas offers a dynamic and vibrant environment for tech professionals, with a strong job market in technology and innovation. The city boasts a rich cultural scene, diverse culinary options, and numerous recreational activities. Living in Dallas provides a blend of career opportunities and a high quality of life, making it a great place for both personal and professional growth.