Description

This position is a hybrid role functioning as a Tier 3 level IT Architect Systems Administrator II within the Integrated Network Services unit. The candidate will be responsible for providing primary support in resolving issues related to MS Windows systems, software, network hardware, scripting, and applications. This includes collaboration between technical, support, and customer personnel for Enterprise Endpoint Security, Infrastructure Configuration Management, Remote Endpoint Management Support, Project Management, and Process and Procedure Documentation. The role involves solving complex problems that require deep knowledge of endpoint security tools, applications, software, hardware, operating systems, and networking. Additionally, this position will lead projects requiring supervision of others, manage timelines, resources, and personnel, and oversee implementation efforts through to completion.

Company Culture and Environment

The work environment is collaborative, requiring effective communication and teamwork across various technical fields. Candidates will work alongside technical, support, and customer teams, emphasizing a culture of problem-solving and support.

Career Growth and Development Opportunities

This role provides opportunities to lead projects and enhance technical skills through management responsibilities in a dynamic IT environment, positioning candidates for future advancement in IT architecture and systems administration.

Detailed Benefits and Perks

• Hybrid work model (onsite 2-3 days a week)
• Opportunity to work on complex and high-impact IT projects
• Collaborative environment that fosters professional growth

Compensation and Benefits

• W-2 Rate up to $42/hour
• One-Year Contract

Why you should apply for this position today

This role offers a unique opportunity to work on high-level IT projects in a collaborative environment, enabling you to tackle complex issues and enhance your skills. If you are looking for a challenging yet rewarding position in IT with potential for growth, this is the opportunity for you.

Skills

• Proficiency in MS Windows systems and software
• Strong knowledge of network hardware and scripting
• Familiarity with endpoint security tools and applications
• Excellent troubleshooting and problem-solving skills
• Ability to manage projects and lead teams effectively

Responsibilities

• Resolve issues related to MS Windows systems, software, and network hardware
• Support Enterprise Endpoint Security and Infrastructure Configuration Management
• Lead and manage projects involving personnel and resources
• Document processes and procedures for IT management
• Interface with technical, support, and customer personnel to solve problems

Qualifications

• Strong background in IT architecture and systems administration
• Experience in managing complex IT projects
• Proven problem-solving abilities in high-pressure environments
• Excellent communication and interpersonal skills

Education Requirements

• Bachelor’s degree in Computer Science, Information Technology, or a related field

Education Requirements Credential Category

• Degree required

Experience Requirements

• Minimum of 5 years of relevant experience in IT systems administration
• Experience leading projects and managing technical teams

Why work in Raleigh, NC

Raleigh offers a vibrant tech scene, featuring a mix of innovation, education, and culture. Known for its favorable living conditions, the city is home to a range of parks, restaurants, and recreational activities, making it an attractive place to live and work, especially for IT professionals seeking a thriving community.