Description

The Senior Technology Business Analyst is essential for the successful implementation of systems and communication between business and IT communities. This role involves defining and documenting requirements, conducting systems testing, and managing both internal and external support and issue resolution. The analyst will assist in evaluating and proposing solutions that maximize existing investments and drive business value across departments and partner channels. Additionally, this position requires a comprehensive understanding of business processes, defining as-is/to-be business models, and building strong relationships with business users.

Company Culture and Environment

The work environment promotes collaboration between business and IT, emphasizing effective communication and strong rapport-building with stakeholders. Teamwork and understanding diverse business processes are vital for success in this role.

Career Growth and Development Opportunities

This position offers potential for professional development through involvement in various projects and collaboration with different departments, fostering opportunities for career advancement.

Detailed Benefits and Perks

This position includes a hybrid work model, allowing for 1-2 days per week in the office. Additional benefits may include flexibility in working hours and a collaborative work culture that values input and innovation.

Compensation and Benefits

• Competitive salary based on experience
• Health, dental, and vision insurance
• Retirement savings plan
• Generous paid time off policy
• Opportunities for remote work

Why you should apply for this position today

By applying for this role, you will join a team that plays a critical part in integrating technology and business needs. You will have the chance to make a meaningful impact through your work and contribute to the success of the organization.

Skills

• Technical experience in the following areas:
  • Informatica
  • Java/J2EE
  • VISIO
  • Networking
• Strong documentation skills, including the ability to create and maintain help documentation and technical architecture
• Excellent analytical and problem-solving abilities
• Clear articulation of business and functional requirements into technical deliverables

Responsibilities

• Responsible for systems implementation and managing communications between the business and IT communities
• Define and document requirements for new systems and enhancements
• Conduct systems testing and facilitate issue management and resolution
• Evaluate and propose solutions to maximize investments and drive business value
• Develop a comprehensive understanding of business processes and create as-is/to-be business models
• Write technical solution sections for design documents and RFPs based on an understanding of solution platforms

Qualifications

• Minimum of five years of experience as a technical analyst in technical support roles
• Proven experience in systems analysis and documentation
• Strong interpersonal and communication skills

Education Requirements

• Bachelor’s degree in a related field preferred

Education Requirements Credential Category

• Degree in Information Technology, Business Administration, or a related discipline

Experience Requirements

• 5+ years of relevant experience in technical analysis and support roles
• Hands-on experience with the technologies listed above

Why work in Germantown, MD

Germantown offers a unique blend of suburban tranquility and proximity to major urban centers. Residents enjoy access to a variety of parks, recreational activities, and a strong sense of community. The area also provides numerous professional opportunities with its thriving business landscape.