Description

The ServiceNOW Developer Architect will lead the development and implementation of ServiceNOW automation solutions for DIT Operations. This role will significantly influence the processes and ongoing support of the DIT CMDB and Asset Database. Additionally, you will coordinate and implement integrations between the CMDB, Asset Database, ITSM, ITOM, billing systems, ordering systems, and more, driving the development of dashboards and visualizations that benefit both internal and external customers.

Company Culture and Environment

This position fosters a culture of innovation and collaboration, emphasizing the importance of governance in data integrity and coding processes. The role entails actively promoting the value of digitization and automation within the organization.

Career Growth and Development Opportunities

There is a focus on developing large custom applications and automations, providing opportunities for professional growth through the management of the entire lifecycle of custom automation apps and integrations.

Detailed Benefits and Perks

While specific benefits are not listed, the emphasis on innovation and the opportunity to lead projects suggest a supportive environment for professional development and learning.

Compensation and Benefits

• W-2 Rate up to $95/hour

Why you should apply for this position today

This is a unique opportunity to make a significant impact on the development of automation solutions that enhance operational efficiency. By joining this team, you will participate in innovative projects that drive digitization efforts and create value for the organization.

Skills

• Expertise in ServiceNOW development
• Strong understanding of automation solutions
• Ability to design and develop large custom applications
• Knowledge of data governance and integrity
• Experience in project management and leadership
• Ability to synthesize requirements and evaluate options

Responsibilities

• Lead the design and development of ServiceNOW automation solutions
• Create a vision and roadmap for custom workflow automations and system/data integrations
• Manage the lifecycle of custom automation apps and integrations
• Provide leadership for projects to gather and synthesize requirements
• Ensure effective governance of data models, coding processes, and applications
• Market the value of digitization and automation apps

Qualifications

• Proven experience in ServiceNOW development
• Strong leadership skills in project management
• Experience in data governance and automation solutions
• Excellent communication and collaboration skills

Education Requirements

• Bachelor’s degree in Computer Science, Information Technology, or a related field

Education Requirements Credential Category

• Information Technology

Experience Requirements

• 5+ years of experience in ServiceNOW development or related field
• Demonstrated experience in leading automation projects
• Familiarity with ITSM, ITOM, and integration systems

Why work in Raleigh, NC

Raleigh offers a vibrant tech scene with numerous opportunities for professional growth. Known for its research and educational institutions, the city provides a rich environment for innovation and collaboration. With a mix of urban amenities and natural beauty, Raleigh supports a balanced lifestyle, making it an excellent place to build your career.