Description

This position is responsible for the daily administration and maintenance of the company’s telecommunications infrastructure, including voice, video, and related components in North America. You will participate in the deployment, upgrading, and management of a geographically distributed IT network and telephony infrastructure, which may require occasional travel. Analyzing the current telecom environment, providing feedback, making recommendations for improvements, and implementing changes are essential tasks expected of this role.

Compensation and Benefits

• Competitive salary based on experience
• Health, dental, and vision insurance
• Retirement savings plan with company matching
• Generous vacation and paid time off policy
• Flexible working hours
• Opportunities for professional development

Why you should apply for this position today

This role offers you the opportunity to make a significant impact on the telecommunications infrastructure of a growing company. You will be an integral part of a team that values innovation and collaboration, allowing you to enhance your skills and work on exciting projects.

Skills

• Experienced with Cisco VoIP, Cisco routing/switching products, Nortel Meridian PBX, Avaya VOIP, Polycom video conferencing, and BlackBerry Enterprise Server
• Ability to troubleshoot problems and provide exceptional customer service by clearly communicating complex concepts to non-technical users
• Knowledgeable in a variety of telecommunication and network technologies, concepts, practices, and procedures
• Experience in a medium-sized enterprise networking environment
• Excellent verbal and written communication skills

Responsibilities

• Daily administration and maintenance of the company’s telecommunications infrastructure
• Participate in deployment, upgrading, and management of a geographically distributed IT network and telephony infrastructure
• Analyze the current telecom environment and provide feedback for improvements
• Make recommendations and implement changes as needed

Qualifications

• Proven experience in telecommunications and network management
• Strong troubleshooting skills and customer service orientation
• Excellent communication skills, both verbal and written

Education Requirements

• Bachelor’s degree in Telecommunications, Information Technology, or a related field

Education Requirements Credential Category

• Professional certifications in Cisco, Avaya, or similar technologies preferred

Experience Requirements

• Minimum of 3-5 years of relevant experience in telecommunications and IT networking

Why work in San Francisco, CA

San Francisco is known for its vibrant tech culture, diversity, and innovation. With a plethora of opportunities for professional growth and a thriving community of like-minded professionals, working in San Francisco allows for a dynamic and fulfilling lifestyle. The city’s iconic scenery, rich history, and an abundance of recreational activities make it a desirable location for both personal and professional development.