Description

The Enterprise Endpoint Management Operations team focuses on providing security application and software support for endpoint and server operating systems, as well as enterprise software and applications. This position serves as a Tier 3 System Administrator II, providing primary support for various Enterprise Endpoint Security tools, including SCCM/MECM, Intune, Antivirus, Tanium, and AGPM. Responsibilities also encompass Infrastructure Configuration Management, Remote Endpoint Management Support, Project Management, as well as Process and Procedure Documentation.

Company Culture and Environment

The company promotes a collaborative environment, fostering teamwork among the Operations staff to ensure comprehensive support for managed and non-managed devices across the state.

Career Growth and Development Opportunities

There are opportunities for career advancement within the team, focusing on enhancing skills related to enterprise-level security and management tools. Continuous learning in new technologies is encouraged.

Detailed Benefits and Perks

• Support for ongoing professional development
• Collaborative team environment
• Opportunities to work with cutting-edge technology in endpoint security

Compensation and Benefits

• W-2 Rate up to $45/hour

Why you should apply for this position today

Joining our team allows you to play a critical role in maintaining and improving endpoint security for a diverse range of devices. This is a chance to work on enterprise-level applications and security solutions, contributing to the overall security posture of the organization.

Skills

• Knowledge and demonstrable skills with Intel/AMD-based computing equipment (Servers, Desktops)
• Extensive knowledge of MECM (inventory, software distribution, patch management, PowerShell scripting at an enterprise level)
• Proficient in Windows OS 10, 11, Windows Server 2016, and Active Directory
• Familiarity with Microsoft Intune, M365, Office 2016, Visio, Project, SharePoint
• Strong LAN/WAN troubleshooting skills

Responsibilities

• Provide primary support for Enterprise Endpoint Security tools
• Manage infrastructure configuration and remote endpoint support
• Document processes and procedures related to endpoint management
• Lead project management efforts to ensure timely completion

Qualifications

• Minimum of 2 years of experience supporting and maintaining a MECM/SCCM enterprise environment
• Knowledge of Azure and Intune (MDM, MAM, Apple, and WIN10 devices)
• Familiarity with Crowdstrike (Antivirus & Firewall at an enterprise level)

Education Requirements

• Relevant degree in Computer Science, Information Technology, or related field preferred

Education Requirements Credential Category

• Associate’s degree or higher in a relevant field

Experience Requirements

• At least 2 years of experience in a similar role supporting enterprise-level endpoint management solutions

Why work in Raleigh, NC

Raleigh offers a vibrant tech community, rich cultural experiences, and a high quality of life. The city is known for its friendly atmosphere, strong educational institutions, and a balanced mix of urban and outdoor activities, making it an excellent place for both personal and professional growth.