Description

The Transaction Banking Implementation Associate will provide essential support to major clients, addressing and resolving complex day-to-day issues while leveraging appropriate resources. This role requires advanced problem-solving skills, sound judgement, and experience in analyzing information efficiently. You will proactively assist clients by reviewing potential business needs and facilitating introductions to relevant resources. By utilizing your in-depth knowledge of client issues and needs, you will also contribute to business development efforts and enhance Treasury Management related services.

Company Culture and Environment

This position thrives in a collaborative environment where proactive engagement with clients is valued. Team-oriented individuals who are enthusiastic and capable of multitasking in a fast-paced setting will fit well within the company culture.

Career Growth and Development Opportunities

The role offers opportunities for professional development through participation in internal activities and initiatives aimed at improving client experience. Engaging with various stakeholders provides avenues for career advancement and skill enhancement.

Detailed Benefits and Perks

Though specific benefits are not detailed, the emphasis on client relationships and proactive service implies a supportive work culture focused on employee well-being and professional growth.

Compensation and Benefits

• Competitive salary based on experience
• Opportunities for professional development and continuous learning

Why you should apply for this position today

By applying for this role, you will have the chance to make a significant impact on client relationships and service delivery. Your contributions will help shape the client experience while working in a dynamic and engaging atmosphere.

Skills

• Strong client service orientation in cash management products and the payment industry
• Exceptional written and oral communication skills
• Excellent organizational skills and attention to detail
• Ability to handle multiple demands and priorities simultaneously
• Proactive and enthusiastic team player
• Composure under pressure
• Strong computer skills including Excel, Word, and PowerPoint

Responsibilities

• Provide support to major clients in addressing and resolving complex issues
• Analyze information and apply advanced problem-solving skills
• Assist clients in reviewing potential business needs and connect them with appropriate resources
• Contribute to business development efforts and upgrade Treasury Management related services
• Participate in initiatives aimed at improving client experience
• Develop process improvements based on knowledge of client services best practices
• Assist customers with initial setup, training, and testing
• Maintain strong relationships with existing customers through prompt responses to inquiries

Qualifications

• 3-5 years of relevant experience in cash management products and the payment industry
• Strong client service orientation
• Proactive, enthusiastic, team-oriented personality
• Exceptional organizational and prioritizing skills
• Composed demeanor under pressure

Education Requirements

• Bachelor’s degree in a related field preferred

Education Requirements Credential Category

• Bachelor’s degree

Experience Requirements

• 3-5 years of relevant experience in the cash management and payment industry

Why work in New York, NY

New York City offers a vibrant and dynamic urban environment with endless opportunities for professional and personal growth. The city is a global hub for finance and innovation, providing exposure to numerous industries and networks. With its rich cultural scene, diverse population, and wide array of recreational activities, New York is an exciting place to live and work.