Description

We are seeking a dynamic and experienced Vice President to lead and manage global marketing, sales, and support operations for our Integrated Customer Group. This key leadership role will focus on driving strategic initiatives, annual planning, daily operations, budget management, business insights, technology optimization, and team leadership. You will work closely with the Senior Vice President of Strategy & Operations, collaborating with key departments to ensure the success of the business and the future direction of the GTM strategy.

As a partner to the Chief Marketing & Customer Officer, you’ll lead operations across several core functions, including SMB & Commercial Sales, Marketing, Customer Support, Solution Engineering, and Customer Success. This is an exciting opportunity for a seasoned leader who excels at strategic thinking, operational management, and team leadership.

Company Culture and Environment

We are committed to creating a workplace where everyone can thrive, regardless of background, gender, race, sexual orientation, religion, or ethnicity. We believe that diversity in the workplace enriches our culture and helps drive success for our employees, communities, and the business.

Career Growth and Development Opportunities

Encourage continuous learning and professional growth within the revenue operations team, fostering an environment of talent development and high performance.

Detailed Benefits and Perks

• Comprehensive benefits, including dental, medical, vision, disability, and life insurance.
• Equity options and flexible PTO.
• Flexible spending accounts, commuter benefits, and wellness programs.
• Adoption and parental leave benefits.

Compensation and Benefits

The annual base salary range for this position is \(262,650 — \)355,350 USD, with potential variable compensation (where applicable). Compensation is based on factors such as location, experience, and job-related skills. Bonus/equity opportunities may be available.

Why you should apply for this position today

This is an exciting opportunity to lead strategic initiatives and drive operational excellence within a global organization. You will have the chance to make a significant impact on the company’s success by optimizing revenue operations and fostering a collaborative work environment.

Skills

• Strong expertise in managing Sales, Marketing & Support Operations.
• Vision-setting, strategy development, and roadmap creation skills.
• Ability to foster relationships across GTM, Finance, HR, IT, and Product teams.
• Experience in managing global teams and breaking down silos.
• Thought leadership and insights on industry best practices.
• Comfort in working with C-level executives and leading high-level strategic conversations.

Responsibilities

• Develop and implement a comprehensive enterprise sales operations strategy.
• Collaborate with executive leadership for smooth integration across teams.
• Implement best practices for sales pipeline management and revenue optimization.
• Evaluate and implement technology solutions for operational effectiveness.
• Define key performance indicators (KPIs) and track revenue operations.
• Build and lead a high-performing revenue operations team.

Qualifications

• 15+ years of leadership experience, with a proven track record in SaaS.
• Strong operational management experience in a relevant field.
• Proven experience in fostering collaboration across departments.
• Experience leading global teams.
• Executive presence and ability to engage with C-level executives.

Education Requirements

• Bachelor’s degree or equivalent experience.

Education Requirements Credential Category

• Bachelor’s degree in relevant field.

Experience Requirements

• 15+ years of leadership experience in relevant domains, particularly in SaaS.
• Proven track record in managing cross-functional teams and operations.

Why work in Bellevue, WA

Bellevue offers a vibrant community with a strong tech presence, providing numerous opportunities for networking and professional growth. With its scenic views, parks, and family-friendly environment, Bellevue presents an ideal location for both personal and professional fulfillment.