Description

Are you a seasoned workers’ compensation professional looking for a fulfilling role where you can truly make an impact? Do you thrive in a collaborative environment and enjoy helping people navigate complex situations? If so, we want to hear from you!

We’re seeking a passionate and experienced Workers’ Compensation Adjuster II to join our growing team. In this role, you’ll be on the front lines, providing exceptional customer-focused handling of lost time complex claims. You’ll use your expertise to investigate, negotiate, and resolve claims, ensuring fair and timely outcomes. This remote role offers the flexibility to work from your home office, while still being part of a supportive and collaborative team.

Company Culture and Environment

Our team fosters a supportive and collaborative environment where teamwork is valued. We encourage empowerment and trust, ensuring that you feel valued for your expertise while contributing to meaningful work.

Career Growth and Development Opportunities

Access ongoing training and development opportunities through our internal training programs, enabling you to advance your career and enhance your skills.

Detailed Benefits and Perks

• 37.5-hour work week with Friday finishing at 2:30 PM
• 3 weeks of paid time off, plus your birthday
• Remote work flexibility with occasional travel to our Raleigh office (up to four times a year)
• Peer recognition program offering swag and extra time off
• Comprehensive benefits to support your well-being

Compensation and Benefits

• Competitive salary based on experience
• Full suite of benefits to support health and well-being

Why you should apply for this position today

This role offers a unique opportunity to make a positive difference for our customers and the industry while being part of a dedicated team that values your contributions.

Skills

• 5+ years of experience handling workers’ compensation litigated and lost time claims in Virginia
• A valid NC or reciprocal state adjuster license (other licenses are a plus!)
• Excellent verbal and written communication skills
• Strong organizational and problem-solving abilities
• Proficiency in MS Office Suite and claims management systems
• A valid driver’s license for occasional travel
• Ability to work independently with minimal supervision

Responsibilities

• Investigate and settle complex workers’ compensation claims, interviewing all relevant parties and evaluating coverage
• Oversee litigated claims and manage litigation expenses within budget
• Develop and implement effective claim management strategies to ensure timely resolution and positive outcomes
• Collaborate with agents, brokers, insureds, and other departments to provide exceptional service
• Maintain professional knowledge through training and industry events

Qualifications

• 5+ years of experience in workers’ compensation claims handling
• Proven ability to manage litigated claims
• Excellent communication skills

Education Requirements

• Bachelor’s degree or equivalent experience

Education Requirements Credential Category

• Adjuster license in Virginia or reciprocal state

Experience Requirements

• At least 5 years of relevant experience handling workers’ compensation claims

Why work in Henrico, VA

Henrico offers a family-friendly atmosphere combined with easy access to the cultural amenities of Richmond. Enjoy a balanced lifestyle with a range of recreational activities, parks, and community events that foster a sense of belonging and engagement.